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Frequently Asked Questions

How to buy Bitcoin at a RockItCoin ATM

When visiting a RockItCoin Bitcoin ATM to buy Bitcoin follow these steps:Note: I’s always best to have a bitcoin wallet set up before you visit the ATM. Click here to download the free RockitCoinX wallet.  Note the RockitCoinX Wallet supports BTC, LTC, ETH & BCH. When you first walk up to the RockItCoin Bitcoin ATM you’ll…Read More

How to sell Bitcoin to a RockItCoin ATM

When you are trying to “Withdraw Cash” from a RockItCoin ATM what you are truly doing is selling us crypto currency for cash. The process can be completely painless with these simple steps. Step 1: When you walk up to the screen you will have to select the action of “Withdraw Cash” Step 2: You will…Read More

How to download and use a paper wallet?

You created a paper wallet. This piece of paper has all the information anyone would need to take the funds off your paper wallet DO NOT SHARE THE PRIVATE KEY WITH ANYONE KEEP THIS PAPER WALLET SAFE! You also need to make sure that you keep the paper wallet safe. The information on the paper wallet…Read More

Troubleshooting RockItCoin Wallet Application

Having a little trouble with the RockItCoinX Wallet? No problem we are here to help.First and foremost make sure you have your account backed up. Part of the appeal of Cryptocurrencies like BitCoin is that it is incredibly secure. If you lose your log in information there is nothing we can do to help you….Read More

Scam Alerts

The best thing about Bitcoin is the user totally controls their own Bitcoin.  No bank to hold it, no payment company to send it.  The Bitcoin you hold in your digital wallet is controlled only by you and can be sent right when you want.  Unfortunately, there are “bad guys” out there who try to…Read More

Tips, Advice, and Things To Look Out For

If you have come this far, that means that you have probably purchased Bitcoin from a RockItCoin ATM…. So congrats !! 😀 If not, don’t worry as this section (as well as the others) are a good place to start before purchasing Bitcoin from our machines. Throughout the sections of the FAQs we will cover many…Read More

Where is my Bitcoin?

Bitcoin transactions are recognized by the Blockchain and soon after are “confirmed.”  Normal confirmation time is from 5-30 minutes, 15 minutes on average.  Confirmation time is dependent on the activity of the Bitcoin network.  The more transactions that are taking place, the longer it takes for a transaction to confirm. Unfortunately RockItCoin cannot control how…Read More

How to Request/Receive and Send Bitcoin

Cryptocurrency is a quick and efficient peer to peer payment method. It can be very useful when gifting or purchasing goods and services. This will require you to be able to send and receive Bitcoin and other cryptocurrency. Don’t worry, here at RockItCoin we have you covered. The first thing you’ll need to do is…Read More

How To Backup Your Bitcoin Wallet

How To Backup Your Bitcoin Wallet In this section, we are going to go over how to back up your Bitcoin wallet that you created.This is extremely important. If you were to lose your phone without backing up your wallet you run the risk of losing your Bitcoin! BEFORE BACKING UP YOUR BITCOIN WALLET, BE…Read More