call or text 1-888-70-BITCOIN

Frequently Asked Questions

How to buy Bitcoin at a RockItCoin ATM

When visiting a RockItCoin Bitcoin ATM to buy Bitcoin follow these steps:Note: I’s always best to have a bitcoin wallet set up before you visit the ATM. Click here to download the free Edge wallet.  Note the Edge wallet supports BTC, LTC, ETH & BCH.Step 1 – Press “Buy Bitcoin” and select the amount from the transaction…Read More

How to sell Bitcoin to a RockItCoin ATM

NOTE: We recommend setting the mining fee in your wallet’s setting to the HIGHEST PRIORITY.  This will help a lot in making sure your transaction confirms quickly so you get your cash and go! When visiting a RockItCoin Bitcoin ATM to sell Bitcoin follow these steps: Step 1 – Press “Withdraw Cash” and select the…Read More

How to download and use a paper wallet?

A paper wallet can be printed at a RockItCoin Bitcoin ATM by selecting “create a new wallet” as an alternative to scanning the QR code from your digital wallet to the ATM.  Be careful with the paper wallet since it holds all the funds sent to that Bitcoin address. Bitcoin transactions are irreversible so if a…Read More

Troubleshooting RockItCoin Wallet Application

Having a little trouble with the RockItCoin Wallet? No problem we are here to help. First and foremost make sure you have your account backed up. Part of the appeal of Cryptocurrencies like BitCoin is that it is incredibly secure. If you lose your log in information there is nothing we can do to help…Read More

Scam Alerts

The best thing about Bitcoin is the user totally controls their own Bitcoin.  No bank to hold it, no payment company to send it.  The Bitcoin you hold in your digital wallet is controlled only by you and can be sent right when you want.  Unfortunately, there are “bad guys” out there who try to…Read More

Tips, Advice, and Things To Look Out For

If you have come this far, that means that you have probably purchased Bitcoin from a RockItCoin ATM…. So congrats !! 😀 If not, don’t worry as this section (as well as the others) are a good place to start before purchasing Bitcoin from our machines. Throughout the sections of the FAQs we will cover many…Read More

Where is my Bitcoin?

Bitcoin transactions are recognized by the Blockchain and soon after are “confirmed.”  Normal confirmation time is from 5-30 minutes, 15 minutes on average.  Confirmation time is dependent on the activity of the Bitcoin network.  The more transactions that are taking place, the longer it takes for a transaction to confirm. Unfortunately RockItCoin cannot control how…Read More

How to Request/Receive and Send Bitcoin

When requesting funds to your digital wallet follow these steps: Step one: Open up your digital wallet Step two: Select “Request” or “Receive” in your digital wallet Step three: Enter the amount in which you would like to receive Step four: You can send the request through copying and pasting your QR code, SMS, or…Read More

How To Backup Your Bitcoin Wallet

How To Backup Your Bitcoin Wallet In this section, we are going to go over how to back up your Bitcoin wallet that you created.This is extremely important. If you were to lose your phone without backing up your wallet you run the risk of losing your Bitcoin! BEFORE BACKING UP YOUR BITCOIN WALLET, BE…Read More